Track your parcel

Enter your tracking number below to go to the Zenda tracking page.

Your Zenda tracking number has 20 characters and starts with 'ZEN'.

When will I get my parcel?

Estimated time of delivery1
Parcel status What does this mean? UK Western Europe2 Rest of Europe3
Processing Your parcel is being packed in the warehouse Check the website you bought from to see their dispatch timelines, usually same day to 48 hours.
Awaiting Dispatch Your parcel has been packed and is ready for pick-up
In transit Your parcel has been collected and is on its way to the airport 5 days 7 days 8 days
At Departure Airport Your parcel has been delivered to the airport 4 days 6 days 7 days
In Flight Your parcel is resting comfortably in the belly of a British Airways airplane 3 days 5 days 6 days
At Arrival Airport Your parcel has landed in London 2 days 5 days 6 days
Customs Clearance In Progress Your parcel is awaiting clearance from UK Customs 2 days 5 days 6 days
Ready for Delivery with your last mile carrier Your parcel is ready to be picked up by your last mile carrier 2 days 5 days 6 days
In Transit with your last mile carrier Your parcel is being delivered by your last mile carrier 1 day 1 to 4 days 1 to 5 days
Successfully Delivered Enjoy your parcel!

1 All times are in business days. Actual delivery times may vary.

2 Western Europe countries: Austria, Belgium, France, Germany, Republic of Ireland, Luxembourg, Netherlands and Spain

3 Rest of Europe countries: Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia and Slovenia

Get additional tracking information from your last mile carrier

Need help with your parcel?

Send us an email with your Zenda tracking number to help@zenda.global.